Frequently Asked Questions
Have a question? Check below to see if it has already been answered!
Do you require a deposit?
For any order over $500, it is considered a custom order and requires a 50% deposit at the time of placing the order. The remaining 50% is due upon pickup or delivery. Orders under $500 are due in full at the time of purchase.
Where are you located?
We are based in Harrison Township, MI. You can also find us at local farmers markets, including the Packard Farmers Market and the Saint Clair Shores Farmers Market.
Do you take custom orders?
Yes! Custom work is one of our favorite things to do. To get started, please fill out the custom order form on our website and we will be in touch to bring your vision to life.
How long does it take to complete an order?
Turnaround time depends on the size and complexity of the project, as well as our current order volume. Most standard orders are completed within
1-3 weeks. For custom projects, we will discuss a timeline with you based on exactly what you're looking for, as some builds may take longer.
Are your products weather-resistant?
Our outdoor products are built with durability in mind. Cedar is naturally weather-resistant, and we also offer finishes for added protection and longevity.
How do I place an order?
Orders can be placed directly through our website. If you have any questions before ordering, feel free to reach out to us via email- we're happy to help.
Do you offer refunds or returns?
Because many of our items are custom-made, we do not offer refunds. However, if there is ever an issue with your order, please reach out! We will always do our best to make it right.
Do you offer pickup or delivery?
Pickup is always preferred and greatly appreciated! However, we do offer delivery within 15 miles. Beyond that, we charge $1.50 per mile to help cover time and travel costs.
What type of products do you offer?
We offer a variety of handcrafted wooden products including outdoor cedar planters, raised garden beds, cutting boards, coasters, coffee tables, as well as cutting board oil and wood wax for maintaining your pieces. We also take on custom orders to create something unique just for you.
What type of wood do you use?
We primarily use high-quality cedar for our outdoors products because it is naturally resistant to weather, rot, and insects. For our cutting boards and indoor pieces, we commonly use hardwoods like cherry and walnut.
Do you offer staining or finishing?
Yes! We offer optional staining and finishing so you can match your piece to your space and style. Please note that this will be an additional cost.
Can I see your products in person before purchasing?
Absolutely! Visiting us at local farmers markets is the best way to see our work up close, check out quality, and ask questions in person.
What forms of payment do you accept?
If you're ordering through our website, you can pay using a credit or debit card through our secure payment system.
Is engraving free?
Engraving is an additional $10 per side. If you want just the front or back engraved, it is $10. If you want both the front and back engraved, it will be $20.